Camping De Vaubarlet

Hello,

I never told you that we would refund you.
But what’s most shocking is that, following this refusal, all of a sudden—even though you were very happy with our establishment—you gave us very average ratings. Yet you were quite happy to have fresh bread every morning! And giving a 4 for the quality of our hospitality and a 5 for value for money is ridiculous.
Everything written on our website is true, and we adhere to what is stated in our terms and conditions. We are honest!

Philippe


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Hello Natasja,

Thank you for your comment.
It’s unbelievable that for two years in a row the shower was cold when you arrived!
Fortunately, we were able to fix the problem very quickly—which is what we always strive to do—and everything is back to normal.
This is the second year in a row that you’ve honored us with your visit, and we thank you for that.
We’re glad you appreciate our work and that of our team; it’s a wonderful reward for us.
We hope to see you again next year.
Best regards,
Sylvie, Philippe et Nicolas

Hello,

Thank you for your feedback.
We understand that the odours which were occasionally present on some pitches may have caused you some inconvenience, and we apologise once again.
We have already contacted a company to ensure these issues are resolved for next season.
Furthermore, we are delighted that you enjoyed our natural setting and our hospitality; this motivates us even more for the years to come.
We hope you will come and visit us again, as this time nothing will spoil your enjoyment.

Kind regards,

Sylvie, Philippe and Nicolas

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Hello,

We are delighted to hear that you enjoyed your stay at our campground, especially on our campsites.
We hope to see you again.
Best regards.
Sylvie and the family

Bonjour

merci pour votre avis .
Dès cet hiver nous réaliserons des travaux pour supprimer cette odeur qui parfois est perceptible dans la partie basse du camping et en 2028 un nouveau bloc douche sera construit .
Pour le reste vous avez apprécié votre séjour et nous en sommes ravis.
Cordialement

Famille Vignes

Hello,

Thank you for your review.
I’m very surprised by your comment regarding the water in the showers and the washing-up basins.
No one has mentioned any problems to us since early July. As for the water in the washing-up basins, you just need to be a little patient and the hot water will come through – but it’s a shame you waited until after your stay to let us know.
Nevertheless, you enjoyed your stay with us and our large natural setting, and we’re delighted about that.
We hope to see you again soon.

Kind regards,

Philippe


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